Contact

RiverSpring MAP (HMO D-SNP)

Call: 1-800-362-2266 (TTY/TDD: 711)

Calls are toll free, 7 days a week, 8 a.m. to 8 p.m. ET

Write:
RiverSpring MAP (HMO D-SNP)
80 West 225th Street
Bronx, NY 10463

RiverSpring Pharmacy Services

Pharmacy Benefits Manager:
MeridianRX, LLC

Call: 1-855-898-1482 (TTY/TDD: 711).
Calls are toll free 24 hours a day, 7 days a week.
Fax: 1-855-898-1483

Write:
MeridianRx
1 Campus Martius, Suite 750
Detroit, MI 48226

Medicare

Call: 1-800-MEDICARE, or 1-800-633-4227 (TTY/TDD: 1-877-486-2048).

Calls are toll free, 24 hours a day, 7 days a week.

Website: http://www.medicare.gov

Medicaid

Call: 1-888-692-6116 (TTY/TDD: 711)

New York City: 718-557-1399 (TTY/TDD: 711)
Available 8:00 a.m. to 5:00 p.m., Monday through Friday

Nassau County: 516-227-8000 (TTY/TDD: 711)
Available 8:00 a.m. to 4:00 p.m., Monday through Friday

Westchester County: 914-995-3333 (TTY/TDD: 711)
Available 8:30 a.m. to 5:00 p.m., Monday through Friday

Independent Consumer
Advocacy Network (ICAN)

Call: 1-844-614-8800 (TTY/TDD: 711)

Available 8:00 a.m. to 6:00 p.m. ET, Monday through Friday.

Write: ican@cssny.org

Website: www.icannys.org

New York State Long-Term
Care Ombudsman Program (LTCOP)

Call: 1-855-582-6769

Website: http://www.ltcombudsman.ny.gov

Write:
New York State Long-Term Care Ombudsman Program
2 Empire State Plaza
Albany, NY 12223-1251

RiverSpring Dental Services

Dental Benefits Manager
HealthPlex, Inc.
Call: 1-800-468-9868,
TTY/TDD users should call 1-800-662-1220
Calls are toll free 24 hours a day, 7 days a week.

Write:
HealthPlex Inc.
333 Earle Ovington Boulevard, Suite 300
Uniondale, NY 11553

Last updated on December 9, 2019